Updated: May 2026
Terms of Service
Terms of Service
Last updated: 2026-05-06 Komodo National Park (UNESCO)
These Terms govern your use of komodoluxurycharter.com (operated by PT Juara Holding Group, “we”) and any trip you book through us. Komodo dragon on Wikipedia
Booking and payment
A booking is confirmed when (a) we issue a written confirmation, and (b) you have paid the deposit (typically 30%). The balance is due 60 days before trip start (or immediately if booking within 60 days).
Cancellation
If you cancel:
- More than 90 days before trip: full refund minus $200 processing fee
- 60-90 days before: 50% refund
- 30-60 days before: 25% refund
- Less than 30 days before: no refund (we will help apply credit toward future trip if available)
If we cancel (force majeure, weather, regulatory): full refund or rescheduling at your option.
Travel insurance
Travel insurance covering trip cancellation, medical evacuation, and (where applicable) diving is mandatory for all guests. Proof of policy must be provided 14 days before trip start.
Liability
Our liability is limited to the trip cost. Activities such as diving, trekking, and small-boat travel carry inherent risks. You acknowledge these risks when booking and confirm you are physically suitable for the activities you select. We follow PADI/SSI/local regulations for safety and our crew are appropriately certified.
Force majeure
Volcanic activity, weather closures, government restrictions (visa changes, park closures), and similar events outside our control may require itinerary changes. We will offer alternatives or refunds proportional to delivered services.
Photography and content
By traveling with us you grant PT Juara Holding Group permission to use trip photos that include you for marketing purposes (anonymous unless we ask permission). You may opt out at booking.
Disputes
Any disputes will be resolved under Indonesian law (jurisdiction: Bali). We commit to attempting mediation before escalation.
Updates
These Terms may be updated. Material changes will be communicated to confirmed-booked clients in writing. Continued use of the site after updates constitutes acceptance.
Contact
Terms or contract questions: bd@juaraholding.com
Office: Jl. Pantai Pererenan No.27, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonesia
The azure waters surrounding Komodo National Park beckon with promises of unparalleled adventure and serene luxury, a journey meticulously crafted and safeguarded by the terms outlined for your discerning exploration.
Preparing for your Komodo luxury charter: essential insights
Beyond the initial booking, a successful Komodo luxury charter hinges on thoughtful preparation, ensuring a seamless and enriching experience from the moment you consider your voyage. Indonesia operates a straightforward visa policy for many nationalities, often allowing a 30-day visa-free or visa-on-arrival entry. However, it is imperative to verify current regulations with the Indonesian Embassy or Consulate in your country of residence well in advance of
